Terms & Conditions

PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION ABOUT THE TERMS AND CONDITIONS GOVERNING YOUR USE OF THE SITE. PLEASE DO NOT USE THE SITE OR TRANSACT ON THE SITE IF YOU DO NOT AGREE WITH ANY OF THE TERMS AND CONDITIONS PROVIDED BELOW.

Introduction

Welcome to the Cinntrainfotech.com service provided by Cinntra Infotech Pvt. Ltd. In using the Cinntrainfotech.com service, of Cinntra Infotech Pvt. Ltd. you are deemed to have accepted the terms and conditions listed below.

All products/services and information displayed on Cinntrainfotech.com (“Site” or “Cinntrainfotech.com”) constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. Cinntrainfotech.com reserves the right to accept or reject your offer. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Cinntrainfotech.com prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer.

Membership Eligibility

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited. Cinntrainfotech.com reserves the right to terminate your membership and refuse to provide you with access to the Site if Cinntrainfotech.com discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by Cinntrainfotech.com for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this website from India. Cinntrainfotech.com makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. Cinntrainfotech.com will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India.

Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Cinntrainfotech.com you agree to be bound by the Terms and Conditions.

Account and Registration Obligations

“Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any e-mail feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of your account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or Password. Cinntrainfotech.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided below. If Cinntrainfotech.com has reason to believe that there is likely to be a breach of security or misuse of the Cinntrainfotech.com Site, we may require you to change your password or we may suspend your account without any liability to Cinntrainfotech.com.

You also agree to:

Provide true, accurate, current and complete information about yourself as prompted by Primeabgb’s registration form (such information being the “Registration Data”) Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Cinntrainfotech.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, Cinntrainfotech.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Pricing Information

While Cinntrainfotech.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. Cinntrainfotech.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Cinntrainfotech.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, Cinntrainfotech.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Cinntrainfotech.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Cinntrainfotech.com accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Cinntrainfotech.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.

We strive to provide you with the lowest prices possible on Cinntrainfotech.com as well as in all our group stores under the corporate entity -Cinntra Infotech Group. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without notice.

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Primeabgb has the right to change the Product prices without any prior notice to the customer. The selling price of the product may be higher in some cases than MRP due to the sort supply of the product, in this case, Cinntra Infotech is not liable for any penalty.

Out of Stock

If product is not in stock, Cinntra Infotech PVt Ltd. have every right to cancel the order without intimation to customer, email should be sent for cancelled order. In the event of Out Of Stock, full amount will be refunded to customer.

Product Information images and Specification

All specifications of products and its images mentioned on our website is just to identify the product, it may be vary time to time by its manufacturer, in that case our company is not liable for any errors or any technical thing which does not match with the product received by customer. Please refer to manufacturer website for the actual details like product images and specifications.

Cancellations by the customer

If the customer wants to cancel the order which is already cofnirmed, in this case 2.5% cancellation charges apply and we shall cancel the order and refund the amount after deduction of charges. On cancellation of an order after it has been processed/approved by Cinntrainfotech.com, the cancellation charges will become applicable @ flat rate of 5% of the order value. Cinntrainfotech.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Cinntrainfotech.com and accepts Cinntrainfotech.com decision regarding the cancellation. Products once dispatched cannot be returned. Nothing herein will prevent you from returning the product pursuant to rights available to you under applicable law.

Sale Terms

Goods once sold will not be taken back or exchanged. Once invoice made cannot be modified or cancelled for any reasons thereof.

The item is tested for physical damage at the point of sale and the company is not liable for the physical damage of item any more. It is also the duty of the buyer to immediately check at the counter physical condition of the purchased goods. All goods are consigned at buyer’s risk and the company is not responsible for any loss, damage or pilferage in transit.

Our responsibility ceases the moment goods leaves our warehouse.

Cancel/Return Policy:

  • Cinntrainfotech.com Return Policy is implied only where the product have defect or damage. We do not accept returns in case of wrong selection made by customer.
  • Customers may be asked to send the product back, in case the reverse pick up cannot be honoured due to operational restrictions. Return shipping charges will be reimbursed in the form of Cinntrainfotech.com store credit.(Before shipping you have to take confirmation for charges from our team then only ship the products)
  • No Cancellation or Return on wrong selection post delivery. All customers are requested to check specifications/configuration requirements.
  • Cinntrainfotech.com Return Policy is applicable but with 15% restocking fees. Customer will get replacement in case of faulty product received by customer, if product already shipped and in that case customer wants to return/cancel the product it will attract Cancellation/Restocking charges (15% on Product value). Cases where the wrong selection was made by the customer, will also be considered discretionary returns and may attract Cancellation/Restocking charges (15% on Product value).
  • Customer can contact respective service center or email at sales@Cinntrainfotech.com for warranty support.
  • In case of order cancelled by customer after making payment or order is got confirmed, then there will be 2.5% cancellation charges will be deducted.
  • Cancellation of order post procurement/prior to delivery may attract up to 15% restocking charges.
  • In case of wrong selection of product by the customer, the return request may not be considered post delivery of the product.
  • If the payment was made through our payment gateway then it will be refunded in same account by which the payment was done, in case of BANK TRANSFER and COD orders refunds will be done only in buyers bank account. Refunds usually takes 7-10 working days to reflect in your account.
  • For domestic buyers, orders are shipped through registered domestic reputed courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post office norms. PRIMEABGB PVT.LTD is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Disclaimer Regarding Product Sourcing and Liability

Cinntra Infotech sources products from a variety of channels to meet customer demand, recognizing that supply chain dynamics can cause fluctuations in the availability of goods. While Cinntra Infotech endeavors to procure and sell products exclusively through authorized channels, the use of multiple sourcing avenues creates the possibility, albeit remote, that products from unauthorized channels may inadvertently reach customers.

In the event that a customer receives a product sourced from an unauthorized channel, Cinntra Infotech’s sole and exclusive obligation shall be to provide a full refund of the purchase price or, subject to product availability, a replacement with an equivalent product sourced from an authorized channel. This remedy constitutes the customer’s exclusive recourse for any such occurrence.

To the fullest extent permitted by applicable law, Cinntra Infotech expressly disclaims any and all liability for any other damages or losses, whether direct, indirect, incidental, consequential, special, or punitive, arising from or related to the receipt of a product sourced from an unauthorized channel. This disclaimer includes, but is not limited to, damages for loss of profits, loss of data, business interruption, or any other pecuniary or non-pecuniary losses.

Cinntra Infotech’s commitment is to ensure customer satisfaction by providing a refund or replacement as described above. This commitment does not extend to any other form of compensation or liability for any losses or damages allegedly incurred as a result of receiving a product from an unauthorized source.

This disclaimer is governed by and shall be construed in accordance with the laws of Mumbai Jurisdication. Any dispute arising out of or in connection with 1 this disclaimer shall be subject to the exclusive jurisdiction of the courts of Mumbai Jurisdiction

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